Our reminders are multi-channel, intelligently reaching out to patients via SMS (text message), email and direct mail letter. Our unique ‘smart routing technology’ keeps your reminder costs to a minimum and ensures your patients receive reminders.

• Automatically engages patients before, during and after their appointment.
• Multi-Channel communications via text, email and letter.
• Personalised reminder templates that patients can trust.
• Patients can confirm attendance and complete their pre-treatment forms.

Our recall management feature lets you quickly and easily create highly targeted and personalised automated recall schedules that ensure your patients stay loyal and maintain excellent oral health.

• Set and Forget! Sophisticated recall configurations allow recalls to drip feed out daily to avoid congested practice phone lines.
• Include online booking links for complete patient convenience.
• The recall effectiveness dashboard shows you all book, due and overdue recalls along with live tracking of recalls which are most effective.

The failure to attend manager allows you to nurture ongoing patient relationships and reduce lost surgery and administrative time with automated notifications when appointments are missed.

• Automatically manages no-shows.
• Ability to determine 1^st, 2^nd, and 3^rd missed appointments.
• Reducing patient de-registrations due to no-shows.
• Maintain great relationships between patients and practices.

Reach out to patients efficiently when you need to.

• Filters on patient appointments, booked clinicians, and scheduled treatment to reach specific groups of patients.
• Multi-Channel templates for different types of service messages.
• Identify patients’ treatment course status.
• GDPR compliant.
• Comprehensive message delivery status reporting.

Intelligent Patient Surveys to gather and understand patient sentiment.

• Automatically collect and collate NHS Friends and Family Test responses.
• Effortless submission of NHS Friends and Family Test results.
• Bespoke Patient Experience Surveys.
• Drive Google Reviews.

Send compliant and personalised marketing campaigns to help educate patients and improve treatment outcomes.

• Unlimited marketing campaigns
• Build custom mailing groups direct from your Practice Management System data.
• Marketing consent tracking.
• Augment with online booking links for instant conversion.